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Your Questions Answered Here

Q1: What is the difference between A2 ghee and normal ghee?

Ghee is essentially made from milk. Milk could be from cows and buffaloes. Within the cow source, there are various types of cows that produce milk. Some of them are hybrid jersey cows or other variants. Under the Zebu breed, you find cows with a unique hump. Such cows are found in India in some states and are also referred to as the Indian cow, Gir cow and similar terminology

A2 is a type of protein that is found in milk as is A1. Both these proteins have their own benefits


A2 is primarily from the Zebu breed. In India that is the Indian cow. The Indian cow typically produces less milk than a hybrid Jersey and other cow or buffalo. While an Indian cow produces 6 to 8  litres of milk per day, the hybrid or jersey cow may produce 30 to 40 litres per day.


So you can see that the source of A2 milk is precious and limited due to the limited number of Indian cows as well as the lower output of milk on a daily basis

From the 6 to 8 litres of milk that is produced by the Indian cow, at least 2 to 3 litres goes to the calf. The rest is used for human consumption.


A2 is becoming a popular term and a lot of dairy farms are promoting the sale of A2 milk. A2 Ghee is that ghee that is made from A2 milk. So the difference between A2 ghee and normal ghee is the milk that is used as a primary source of making the ghee which is produced by either the Indian cow (A2) or the regular or hybrid cow (A1).


Q2. What is the Vedic way of making ghee?


The factory process and usual process of making ghee is to first extract the fat (cream) from the milk. The cream is then heated on a low flame till it becomes butter and on continuous heating and stirring, the water goes out of the butter and the residual product is called ghee (clarified butter). This is the typical process.


The Vedic way of making ghee is to first make milk into yoghurt, the entire milk and not only the cream. This yoghurt is then heated on a very slow flame preferably in earthen pots and during the process of creation of ghee; the ingredients are churned clockwise as well as anti-clockwise.


In some more traditional methods, there may be Vedic chants also sung also during the time of preparation. The Vedic method can be used for ordinary ghee as well as A2 ghee. So when you make a purchase of a product of ghee that says it is Vedic, then you also need to look at whether it is A2.


Q3. What is organic ghee?


Organic is a much-used term today which needs to be dissected by any consumer making a purchase.


Does organic mean that all the food fed to the cow is organic i.e. no chemicals, no pesticides or is there no hormones injected into the cow?

Any consumer making a purchase needs to look into the exact meaning of organic when it comes to buying ghee. Usually, there may be some organic feed given to the cow but in most cases, it cannot be controlled especially if the cows are on large farms and are eating the grass as well as the feed given to them.


If you have any specific questions about each brand listed on ghee depot with respect to their claim to be organic, please do contact our consumer services cell and we will be happy to get you clarifications from our supply partners and farmers.


Q4. What is ghee made from grass-fed cows?


Grass-fed cows are those who are let out in the field area and are allowed to graze on grass. They may have supplemental vegetables given to them at their shed but by and large, they are left free during the day to eat grass. Such grass may or may not have pesticides in it depending on the farm. However, any claim stating that cows are fed natural grass does not eliminate the fact that they may have some pesticides in the grass itself.


Also, need to look at the label to see the claims of the manufacturer as to whether it is 100% grass-fed or it just simply states that it is grass-fed in which case there is a higher possibility that it may also be supplemented by non-grass foods.


Q5. I am living overseas, how can I be sure that the products I buy from Ghee Depot are genuine?


Ghee Depot is part of a  business group established in India in 1998. The group serves hundreds of thousands of consumers across its various business lines on an annual basis. The group also handles consumer services and cross-border e-commerce for a large number of multinational brands.


Our process of identifying partners includes extensive interaction and documentation including obtaining all their safety tests, lab tests and certificates. In addition, we sign legal contracts with farmers and supply chain partners in which they are obligated to provide quality products as per their claims.


No matter where you are in the world, you can reach Ghee Depot via email or through our website and our representatives will respond to you usually within 1 business day. You have our commitment that utmost care is taken to evaluate our supply partners and to get them to adhere to the requirements.


Q6. Do I have to pay customs duty when I order from Ghee Depot?


We include the customs duty payment as a separate charge and prepay it to our logistics partner so that at the point of entry, you the consumer do not have to pay. However, in any circumstance where you are requested to pay, please do so and take possession of your delivery and let us know. If we have already charged you the customs duty and the amount that you paid is in excess of what you were to pay in total after adding what you paid additionally to the delivery company, then we will process a refund of the excess that you have paid.


We request you not to reject the delivery because bringing it back to India from your country would be an additional cost and also would not allow us to give you the product that you ordered.

Q7. Do I have to pay extra for logistics and delivery?

The delivery cost is mentioned on the web site at the time of placing the order. You will be paying the full amount in advance so you need not pay any additional delivery charges. We request you to please take delivery of all products that you have ordered even though you may have changed your mind in the interim. This is because our efforts to bring high-quality ghee to you require a significant investment of time and money and effort on the part of our teams and those of our farmer partners.


As such if you return products to us, then it will cause a loss to the entire chain unless of course there is some other issue with your order or products we request you do not cancel orders once they have been placed.


We thank you for your understanding and cooperation.


Q8. How much time does it take to get my order delivered?


Depending on your country and subject to the availability of stocks, farmer partners should be able to deliver the products to you within 7-10 working days of your order once it is confirmed and paid for. If there is any delay for any unforeseen reasons, we will inform you during the course of the delivery process.


If the order is delayed two weeks beyond the promised delivery date, we will process a 100% refund to you


Q9. Are Ghee Depot products available in India as well?

Our main business is to assist Indian farmers and dairy producers to export their goods overseas and to reach out to global consumers. If you are based in India and would like to make a purchase, we would gladly enable it.


You can place the order on the website with similar terms and conditions and delivery timelines.

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